What is a relationship banker?

A relationship banker is a professional in the banking industry who helps clients manage their financial accounts and achieve their financial goals. They typically work in retail branches and are responsible for building and maintaining relationships with customers.

Some of the duties of a relationship banker may include opening and closing accounts, processing loan applications, providing financial advice, and cross-selling various products and services offered by the bank. They may also handle customer inquiries, resolve issues or concerns, and monitor account activity to ensure compliance with banking regulations.

Relationship bankers often have a background in finance, economics, or a related field, and may hold certifications such as the Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA). Strong communication and interpersonal skills are also essential for success in this role, as relationship bankers must be able to effectively build rapport with clients and provide personalized service tailored to their individual financial needs.